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Spring Labs has been recognized by Gartner as an Example Vendor for the Domain-Specialized language models market in the 2024 Gartner Emerging Tech: Conversational AI Differentiation in the Era of Generative AI report.

^{Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.}

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Every week, a real banking or fintech practitioner brings a real business problem — and our panel of AI experts solves it live using commercially available tools like ChatGPT, Claude, and Gemini. No slides, no theory — just actionable solutions. Tuesdays at 11 AM PT.

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JULY 18, 2025

The Future of Real-Time Agent Assist Is Doing the Work, Not Just Guiding It

Real-time agent copilots sound promising — but often overwhelm more than they help. Learn why the future of contact center efficiency lies in full automation for routine tasks, and where real-time assist truly adds value.

FEBRUARY 26, 2025

Tackling the Challenges and Opportunities of Generative AI in Financial Services

Generative AI is transforming financial services, and our latest webinar explores how institutions can navigate its opportunities, risks, and regulatory challenges—watch the replay and read the full blog to learn more.

JANUARY 16, 2025

Navigating Consumer Complaint Regulations: Challenges and Opportunities

This is the second blog in a series on AI-native Banking and Fintech, inspired and curated from the valuable insights shared by expert panelists at our AI-Native Fintech and Banking Conference held in Salt Lake City on Oct 7, 2024.

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Compliance Notice: Our solutions are designed to support and enhance your internal compliance, oversight, and operational workflows. While our tools help streamline and strengthen these processes, they do not constitute legal advice or replace your independent compliance responsibilities. Each organization remains responsible for determining and meeting its own regulatory obligations.

¹ Performance metrics are derived from internal testing and various customer deployments under specific conditions. Individual results may vary.